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The type of claims we can assist you with

Taking the pain out of making a claim.


Escape of water

Burst or leaking pipes, attic water storage tank overflows, leaking hot press copper cylinders & leaking boilers are very common & represent a high proportion of insurance claims handled.

Damage caused when storm force winds uplifted roof slates

Fire

Everyones worst nightmare but do unfortunately happen. We have a number of serious fire claims on our books and satisfied customers now back in their restored homes or business premises.

Burglary or attempted theft

The incidence of theft has gone up in 2010 and the number of claims we are handling has proportionately increased. In addition to handling the claim, we can also provide practical advice on future security.

Storm & flood

Storm & flood traditionally happen in the winter time but global warming means they can happen anytime. The July 2007 & November 2009 flooding resulted in a number of large losses handled by this office.

Impact Damage

The boy racer that hits your home or garden wall or unlikely as it may seem, an impact involving an aircraft, train or animal.

Subsidence, Heave or Landslip of a site

Next to fires probably the most serious claims for insurers. Require specialist investigation and remedial works to establish cause & the method of reinstatement normally involving a structural engineer. A lot of cases attributable to escape of water from a fractured underground drains causing an undermining or wash away of soil under foundations & consequent downward movement.

Falling branches, trees, aerials, satellite dishes or masts

Generally caused during storm conditions or following an impact.

Malicious damage/Vandalism

Apart from the obvious, sometimes caused during riots or civil disturbance.
 

Accidental Damage

A type of policy cover extension that needs to have been taken out. Can involve underground services such as cables or drains.

 

Escape of oil

Typically an oil tank located in the garden or next to the house leaks and kerosene permeates into foundations. A very unpleasant loss to encounter for the customer involving decontamination of the site & bio-remediation treatment carried out by a specialist company.

Any other insured events giving rise to property damage claims

Any other loss or damage covered by your insurance policy be it for the private or business customer.